Check In and Chat is a preventative activity to support people with a current health need in need of a friendly call and encouragement to improve their mental health and wellbeing.
Check In and Chat Plus is a regular chat with the same volunteer over a 6-week period if you feel you are particularly vulnerable. This could be if you have been recently discharged from hospital, have a health condition, are experiencing social isolation or loneliness, have caring responsibilities or are waiting for elective surgery.
These services are not designed to be a treatment service and therefore anyone with complex vulnerabilities or needs would not be suitable to be referred into the scheme.
Examples where the service would not be appropriate:
- People with complex mental health needs
- People who are known to be suicidal
- People with severe cognitive impairment
- Referrals for those with drug addiction or alcohol dependency.
If it is identified by our Support Team that the service is no longer suitable, then you may be signposted to or supported in accessing more appropriate providers.
Community Response is for those with a currently health need, for example those who have recently been discharged from hospital or are waiting to be admitted or their carers.