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Getting You Started Guide - Community Response Volunteer

Community Response Volunteer

As a Community Response Volunteer, you’ll be providing simple yet invaluable support to those who need it most. This might be for NHS frontline staff, professional health and care workers, or members of the community who remain vulnerable to coronavirus (COVID-19).Informa

With the health service working hard to meet the combined challenge of winter pressures and second wave of coronavirus, the scheme is now extended until the end of March 2021.

This is why your help is needed as much now as ever before.

What does a Community Response Volunteer do?

You’ll be providing help by collecting and delivering shopping, medication and other essential supplies that an individual may need.

This might include:

  • Carrying out a weekly shop.
  • General shopping for food and essentials.
  • Helping with online shopping.
  • Shopping for emergency items.
  • Collecting and delivering prescriptions.
  • Helping at NHS flu vaccination clinics.

You may also be asked to help on-site at NHS services.

Full guidance for getting you started

You can read the Getting You Started Guide to help you in your role as a Community Response Volunteer. This will help you understand how to protect yourself and others as a volunteer and understand more about the following topics:

  • Safely taking and making payments
  • Safeguarding
  • Keeping you safe
  • Reporting accidents and incidents

You can find out more about being an NHS Volunteer Responder in our FAQs and information to support you in your role in our facts sheets.

Print entire guide Page last reviewed: 03 December 2020

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