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Getting You Started Guide - Patient Transport Volunteer

Patient Transport Volunteer

As a Patient Transport Volunteer, you’ll be providing vital transport to patients who are medically fit to attend routine medical appointments. This includes taking patients from their home to local medical appointments, whether it be at their local GP surgery or the local hospital.

What does a Patient Transport Volunteer do?

Vehicle transport

You’ll be giving invaluable support for those who might otherwise be unable to get to and from important medical appointments.

As a volunteer for patient transport, you will only be expected to come into contact with:

  • Patients who are free from any symptoms of coronavirus (COVID-19).  
  • Patients who are able to move around unaided.

In-hospital transport and support

Depending on who your local hospital is, you may also be asked to help out with patient transport. It’s a varied role, which can include:

  • Transporting patients around the hospital taking them to different wards.
  • Ensuring patients are comfortable when being transported by wheelchair.
  • Offering company to patients who are waiting to be discharged.

Full guidance for getting you started

Find out everything you need to know getting started as a Patient Transport Volunteer by reading through this Getting You Started Guide. 

As well as advice on health, safety and security, the guide also provides thorough details on:

  • Safeguarding
  • Keeping you safe
  • Reporting accidents and incidents

You can find out more about being an NHS Volunteer Responder in our FAQs and information to support you in your role in our facts sheets.

Print entire guide Page last reviewed: 19 January 2021

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