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I’m getting support

Our NHS Volunteer Responders are here to support you.

We understand many people are still cautious about the virus and what it means for them. All our services remain in place to support you and everyone who continues to need our help during the coronavirus (COVID-19) pandemic.

Our volunteers are keen to help and provide support services, such as:

  • Help with shopping by collecting and delivering food and essentials to you.
  • Picking up your prescribed medicines.
  • Phoning for a Check In and Chat call.

You can contact us on 0808 196 3646 (8am to 8pm, 7 days a week) if you need to:

  • Increase the amount of support you receive.
  • Reduce or cancel the support you receive.
  • Register to receive support for the first time.

Alternatively, please consider the following options if you have hearing loss:

  • Our Support Team is set up to accept and utilise the Relay UK service.
  • BSL Health Access, which can connect a British Sign Language (BSL) user with the programme.

 

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Volunteer support

What happens once you’ve been registered for support.

 

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Paying for your shopping

There are a number of payment options available to suit you.

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Changing or cancelling your support

How to amend your support if your situation changes.

 

 

 

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