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The GoodSAM app

The GoodSAM app

Once you have been approved as an NHS Volunteer Responder you will need to download the GoodSAM app onto your smartphone. A link will be included in your welcome email so that you download the correct one from either the Google Play or Apple Store.

Please put yourself ‘on duty’

Once you have downloaded the GoodSAM app, please put yourself ‘on duty’ as often as you can.

However, if you’re not able to volunteer right now, you can switch your app to ‘off duty’ and re-join us when the time is right for you.

Watch this useful video for getting started with the GoodSAM app.

In this section of the website, you’ll find help and guidance on downloading and using the app as well as troubleshooting information for if you run into problems.

If you cannot find an answer to any problems you might have when using the app, please ring the Support Team on 0808 196 3382 (8am to 8pm, 7 days a week).


Print entire guide Page last reviewed: 06 August 2021

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