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I'm a volunteer

A guide for NHS Volunteer Responders

Thank you for being part of the NHS Volunteer Responder team. Your help is very important to the NHS and people who live in England during the outbreak of coronavirus (COVID-19). Current government guidance means that we still need your help to support people who might become very ill if they get coronavirus.

Please put yourself ‘on duty’

On the GoodSAM app, please put yourself ‘on duty’ as often as you can.

However, if you’re not able to volunteer right now, you can switch your app to ‘off duty’ and re-join us when the time is right for you.

Information to help you in your role

Throughout this section you’ll find lots of information to support you in your role. We’ve put together a programme of free volunteer webinars on a variety of topics to help you in your volunteer role, ask questions or to meet other volunteers and as web as training and fact sheets.

If you can’t find something you need, please ring our Support Team on 0808 196 3382 (8am to 8pm, 7 days a week).

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Volunteer roles

Read our Getting You Started Guides to help you carry out your roles.

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Frequently asked questions

Find out what other volunteers wanted to know about NHS Volunteer Responders.

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The GoodSAM app

Read information about installing and using the GoodSAM app.

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Volunteer webinars

A series of weekly webinars for NHS Volunteer Responders that are free to join.

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Key points for NHS Volunteer Responders

Information all NHS Volunteer Responders need to know about ensuring equality, safeguarding and more.

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Volunteer resources

Find links to training and advice to support you to carry out your volunteer roles.

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Volunteer eNewsletter

We keep NHS Volunteer Responders up to date with relevant updates and news with regular emails.

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Fact sheets


Find more information on the volunteer roles and carrying out your support safely in our fact sheets.

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Help spread the word


Find posters and leaflets to promote support and volunteering.

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Other ways you can help


Find more ways to help other people with a range of other organisations near where you live.

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Process changes

Find out about recent process changes to the NHS Volunteer Responder programme.

 

 

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