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I'm a volunteer

NHS Volunteer Responders has changed, however the NHS still needs your help

Thank you for being part of NHS Volunteer Responders. You have helped to deliver more than 2.2m tasks for over 200,000 people.

Now that COVID-19 restrictions have been lifted and demand for basic support has dropped we have suspended the following volunteer roles and direct support for clients:

  • Community Response
  • Community Response Plus
  • Check In and Chat
  • Check In and Chat Plus
  • Patient Transport

You should no longer be accepting alerts or completing tasks to support clients or have any ongoing contact with clients.

You are able to claim outstanding expenses at this time.


See our FAQs about changes to the programme.

The NHS still needs your help

The following roles will still continue so please do look out for any alerts if this is one of the roles you signed up to:

  • Steward Volunteer

  • NHS Transport

Demand for our help delivering the COVID-19 vaccination programme remains high. The spring booster is still being rolled out, and younger children have also been offered the vaccination.

Existing NHS volunteers are welcome to sign up for either of these roles if you are not signed up already.


Sign up as a Steward Volunteer and NHS Transport Volunteer when you log in the GoodSAM app.

What's next?

The big challenge ahead is to consider how we may be able to improve access to health and care services, and reduce waiting times for people needing care.

Over the summer, you'll be able to join workshops to help shape new volunteering roles. There will also be some training sessions for NHS Volunteer Responders who would like to prepare for a wider range of volunteer roles supporting health and care.

We'll let you know about these events through the regular NHSVR newsletter and our social media channels. Updates will be provided on this website.

We’ll also let you know when any new volunteer roles become available so you can sign up for them.

Thank you again for your continued commitment to volunteering to support the NHS, please do keep an eye out for exciting updates in the future.

Information to help Steward Volunteers and NHS Transport Volunteers

In the following sections you’ll find information to support you in your role as a Steward Volunteer and/or NHS Transport Volunteer including free live or pre-recorded volunteer webinars.

If you can’t find something you need, please ring our Support Team on 0808 196 3382 (8am to 8pm, 7 days a week).Informatio



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