Volunteer eNewsletter

Your questions answered

Questions this week include why can’t I see Steward shifts, how do I add another activity to my profile and where can I view information for a Steward shift that I’ve booked.

Read our latest FAQs

Why can’t I see any Steward shifts?

It may be that right now there are no Steward shifts available within your chosen distance, but this may change as new shifts are added so please keep your app up to date. Remember, you also need to complete an ID check in order to accept shifts. See ID check essential for booking Steward shifts.

How can I add another activity to my profile?

Volunteers can add/remove activities through their GoodSAM account. To do this, visit goodsamapp.org/login and select 'Manage your current activities'.

Where can I view information for a Steward shift that I’ve booked?

Head to the ‘Future Tasks’ tab and press ‘Show Details’. You can view the vaccination site contact details by clicking on the ‘My Contact’ tab. Some shifts may also provide parking and travel information in the ‘Additional Information’ tab.

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Page last reviewed: 18 April 2024